How do we define tech support?
When I argued the case for modded Minecraft tech support to be off-topic - I was referring to ones where users would post a question similar to the following:
Minecraft crashes with NullPointerException
I added mods to Minecraft but it's crashing can you help?
<Some really generic Exception/Stack Trace>
My laptop is a ...
Building off Mad Scientist's comment, a couple of the items under the prohibit section could be combined. As it stands, it's very wordy and a few of the items are similar. The suggested wording below can be tweaked as seen fit
Speculative questions about developer intent, with respect to both mechanics and narrative
Speculation of the ...
Following a larger discussion around how we can better help users that visit our site, Arqade now has a community faq question for suggesting good places to go for recommendation questions (that are off-topic on Arqade):
My request for recommendations was closed as off-topic. Where can I ask for help instead?
Please feel free to add fresh answers to this FAQ ...
Good idea. I've gone ahead and updated that page with the added information.
Please note, however, that site policies prohibit questions
of the following types:
Game and Mod Development (try the Game Development Stack
Speculations on future of the industry, upcoming (but unreleased) games or content, and developer ...
The thing is, though, that tech support isn't limited to only crashes. It required some clarification a few years ago, but it hasn't been controversial so far as I know.
Tech support encompasses more than just crashes; it also includes diagnosing lag,
where to find installed mods, or how to install mods, among other things. Tech support has a bit of a ...