So I posted https://gaming.stackexchange.com/questions/300630/what-causes-old-games-to-disappear-off-kongregate assuming that Kongregate would be considered a 'game-specific hardware or utility' (well, a utility. It's software, not hardware.). Apparently that's not ok because Kongregate is not accessed via a desktop application (usually):
How a website works isn't a game-specific utility; that's for things like Steam and Origin and such. Now, if Kongregate was a desktop application like they were, we might be able to help. Beyond that, how the company that runs it handles things is up to them; not really something we can help with.
I'm having trouble understanding what makes an online game hosting service accessed via browser different from an online game hosting service hosted via special-purpose client. Could someone explain in more detail what, exatcly, makes my question off topic and why, preferably with reference to what makes Steam, etc, different?
I've read through When is non-game-specific still on-topic? and that doesn't seem to make things any clearer for me...