With the Pokémon hype, we're seeing a lot of new users finding their way to our Q&A site. Unfortunately, this means a lot of low level questions:
- Error related questions (i.e. servers are having a very hard time keeping up, a lot of "problems" are resolved by exercising some patience"
This is starting to make us look like the support platform of Niantic. Over on SO, I know it's not always appreciated when another company refers to SO for support.
But, to my surprise I also found some questions by people who genuinely seem to confuse this community with Niantic itself:
In light of the massive initial surge in Pokémon GO players, I expect the above effect to increase even further once the game'll be launched officially in other countries. My question therefore is: do we need to make an "official" announcement post to address this? A post to help the new users that arrive specifically for Pokémon GO?