Questions about account support such as this one crop up occasionally. These questions are almost always closed as off-topic, with a recommendation to contact support instead.
Another example that's currently open but may be closed as unclear or dupe.
Obviously the requests asking for us to unban accounts made by users who believe we are the support are off-topic because they aren't questions. However, is this really the way to handle questions like the example where the question is about what to do? I can't find a meta post supporting this (so if it is, let's make this one).
Instead, should we consider these on topic and consider "You need to contact Supercell/Mojang/etc. Support. Here's a link." a valid answer?