I think we've all seen these sorts of questions before. You know the ones, you have new users coming in to the site asking away...
...and they're asking us to help get their account back on Clash of Clans or whatever.
Now these sorts of questions are a nuisance for many reasons:
- They are often consistently asked by new users and they are often asked a lot on the site, meaning the all end up being duplicates of duplicates of duplicates in a sense.
- We can't help them anyways due to the fact that we are not the support team for any game.
- A lot of these questions are asked before the user decided to contact support, and it keeps happening over and over.
- In the cases in which they have contacted support, they come to us instead when it's fairly clear we are in a lower position than, you know, the company behind the game.
And so on and so forth. It's tiresome to say the least.
Thus, my suggestion would be for these to be filed under off-topic. We can't help them whatsoever and they often aren't exactly even to do with the game, just their accounts.
So should this be the way forward?