We just got a questionquestion about something called OCTGN. I did a quick Google search, and I came up with this site.
From what I can tell, this isn't a game, so much as it's a PC card game platform. For the most part, no big deal. Maybe it should belong on Board and Card Games; we'll deal with that in a bit.
Scrolling down, though, I ran into this:
My question is: Did we make an arrangement to provide tech support for this? If not, why are we being relied on to provide support for something that we may not know anything about?
Perhaps a bigger question is, if this isn't an arrangement with the powers-that-be, does this even belong here? Boardgames.SE may be a better fit, with the reasoning that since it involves card games, they may have a better understanding of the software than us.